WeFix Tech insurance policy


Warranty Policy – WeFix Tech


At WeFix, we are committed to delivering high-quality repairs and customer satisfaction. All repairs performed by our technicians come with a 1-year limited warranty from the date of service, subject to the terms outlined below.

1. Warranty Coverage

This warranty covers:

  • The parts replaced and labor performed during the repair service.

  • Functional issues directly related to the original repair performed by [Your Company Name].

If the same issue recurs or a part we replaced fails within 12 months from the service date, we will repair or replace the part at no additional cost to the customer.

2. Warranty Exclusions

This warranty does not cover:

  • Any issues unrelated to the original repair.

  • Damage caused by misuse, abuse, accidents, drops, exposure to liquids, extreme conditions, or power surges.

  • Cosmetic damage (e.g., scratches, dents) incurred after the repair.

  • Devices that have been modified, tampered with, or repaired by anyone other than [Your Company Name] after our repair.

  • Issues resulting from the use of non-original accessories or third-party components.

  • Software-related issues or data loss.

3. Void of Warranty

The warranty is automatically void under the following conditions:

  • The device has been opened, disassembled, or repaired by a third party after our service.

  • Evidence of tampering, physical damage, or water damage after the repair.

  • The device's serial number, IMEI, or warranty seal is removed, altered, or defaced.

4. Customer Responsibility

  • Customers are responsible for backing up their data prior to repair. [Your Company Name] is not liable for any data loss.

  • Proof of original service (receipt or work order) must be presented to make a warranty claim.

5. Making a Warranty Claim

To file a warranty claim, please contact us at:

  • Email: Wefixtech@computers4u.com

  • Visit: Wefix-tech.uk

Warranty claims must be made within 1 year from the date of the original repair. After inspection, if your issue is found to be covered under warranty, we will proceed with the repair or replacement as necessary.

6. Limitations of Liability

This warranty is limited to the repair or replacement of defective parts or services. Under no circumstances shall WeFix Tech be liable for any incidental or consequential damages, loss of data, or loss of use of the device.

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